Privacy Policy — Aesthetic Stacks

Last updated: October 9, 2026

Aesthetic Stacks (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how personal information may be collected, used, stored, and shared when you visit our website, place an order, or contact us.

1. Information We Collect

Depending on how you interact with our store, we may collect the following information:

• Contact information: Your name, phone number, email address, and delivery address.

• Order information: Products purchased, order details, payment method, and order history.

• Customer support information: Information you provide when contacting us about an order, return, refund, or other inquiry.

• Device and usage information: Information such as your IP address, browser type, device details, and interactions with our website, where collected through Shopify or enabled technologies such as cookies and analytics tools.

Please avoid sending sensitive personal information unless it is necessary to resolve a specific issue.

2. How We Use Your Information

We may use personal information to:

• Process, confirm, and fulfill orders.

• Arrange deliveries and provide order updates.

• Support Cash on Delivery (COD) order verification and collection.

• Respond to questions and customer support requests.

• Handle eligible returns, refunds, and product complaints.

• Maintain, secure, and improve our website and services.

• Detect and help prevent fraudulent orders or misuse.

• Meet applicable legal and regulatory obligations.

• Provide marketing communications where permitted and, where required, with your consent.

3. Cash on Delivery and Shipping

When you place a COD order, we may use your contact and delivery information to verify the order, coordinate delivery, and facilitate payment collection.

We may share the information necessary to fulfill an order with our delivery partners, including PostEx where used for that shipment. These partners may process relevant information to provide their services.

4. Shopify and Third-Party Services

Our online store is hosted on Shopify. Shopify and other service providers may process personal information as necessary to operate the store, support checkout, protect transactions, and provide related services.

Depending on the features enabled on our store, relevant information may also be processed by payment services, analytics providers, advertising platforms, customer support tools, or other apps.

These services may have their own privacy policies and data-handling practices. We encourage customers to review the relevant policies when interacting with third-party services.

5. Cookies and Similar Technologies

Our website and its service providers may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and support analytics or advertising where enabled.

You may be able to manage cookies through your browser settings and, where available, our website's cookie preference controls. Disabling certain cookies may affect website functionality.

Where consent is legally required for non-essential cookies or similar technologies, the relevant consent requirements should be followed.

6. Sharing Personal Information

We may share personal information with appropriate recipients when reasonably necessary to operate our business, including:

• Shopify and relevant technology providers.

• Delivery partners, including PostEx where applicable.

• Payment or transaction service providers, where used.

• Customer support, analytics, or marketing providers, where enabled.

• Legal, regulatory, or law enforcement authorities where required by law.

• Relevant parties in connection with a business transfer, where legally permitted.

We aim to limit shared information to what is reasonably necessary for the relevant purpose.

7. Data Retention and Security

We retain personal information for as long as reasonably necessary for order fulfillment, customer support, recordkeeping, dispute resolution, security, and applicable legal obligations.

We take reasonable steps to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

8. Your Privacy Choices and Rights

Depending on applicable law, you may have rights to request access to, correction of, deletion of, or other information about your personal data.

You may also request to stop receiving promotional communications where applicable. Transactional communications necessary to process an order may still be sent.

To make a privacy-related request, contact us using the details below. We may need to verify your identity before responding. Some information may need to be retained where required or permitted by law.

9. Children's Privacy

Our website is intended for general shopping and is not specifically directed at children. Anyone making a purchase should be legally capable of doing so or have the involvement of a parent or legal guardian where required.

If you believe a child has provided personal information inappropriately, please contact us so we can review the matter.

10. External Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of websites we do not operate. Please review their privacy policies before sharing personal information with them.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, website features, service providers, or legal obligations. The revised policy will be published on this page with an updated revision date where appropriate.

12. Contact Us

For questions, concerns, or requests relating to this Privacy Policy, contact Aesthetic Stacks:

Email: aestheticstackss@gmail.com

Phone / WhatsApp: 03196019900

Business location: Pakistan

Please include enough information for us to understand your request. Do not send passwords or unnecessary sensitive information.